Merchant Services

E-Commerce Group

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The E-Commerce Group was reconvened in 2007 to address new Payment Card Industry Data Security Standards, PCI DSS, and to ensure that University of Massachusetts maintains compliance to these standards.

The E-Commerce Group is made up of individuals from the Treasurer's Office, Auditing, UITS and representatives from each campus.

The Initial Goals of the Group:

  • Compile a complete inventory of all card processing merchants
  • Identify their method of processing credit cards (i.e. online, POS, third party)
  • Identify any storage of prohibited data
  • Identify any storage of Primary Account Numbers, PAN
  • Identify storage security of any paper storage of PAN
  • Complete a Self Assessment Questionnaire for each merchant
  • Identify and complete security scans where required by PCI
  • Confirming there is no storage of prohibited credit card data by signing a Prohibited Data Retention Attestation Form
  • Confirm that all third party and outside vendors processing credit cards are PCI Compliant
  • Develop a Principles document outlining Best Practices for processing credit cards at the University of Massachusetts

Ongoing Tasks of the Group:

  • Ensure quarterly security scans are performed and submitted to our acquiring bank
  • Coordinate Self Assessment Questionnaires
  • Develop requirements and procedures for new merchant set up at the University
  • Develop standards for ensuring our merchants are processing credit cards in a secure and compliant manner
  • Approve all new credit card processing and payment applications
  • Develop and maintain a website with Credit Card procedures, guidelines and requirements
  • Remain current with any changes to PCI DSS, PA-DSS, VISA CISP or MasterCard SDP Programs. 
  • Review and provide updates to the University of Massachusetts Standards for Acceptance of Debit and Credit Cards

Any questions concerning credit card processing should be directed to the appropriate campus E-Commerce Representative.

Fiscal Procedure No. 08-01 "E-Commerce Principles" (PDF)

Payment Card Industry Data Security Training Program (PowerPoint)

Data Computing Policies

New Merchant Requests


Commerce Manager



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